New Orleans Cruise Port: Everything You Need to Know

Discover the best tips for cruising from the New Orleans Cruise Port.

From transport options and terminal amenities to must-see pre-cruise activities, this guide ensures a smooth and enjoyable start to your adventure. Explore the charm of New Orleans and make the most of your journey.

Getting to New Orleans Cruise Port

Location and Address

The New Orleans Cruise Port is centrally located, making it easily accessible for travelers. The main terminal, known as the Erato Street Cruise Terminal, is situated at:

Erato Street Cruise Terminal
1100 Port of New Orleans Place
New Orleans, LA 70130

This location places you in the heart of the city’s bustling port area, close to key attractions and amenities.

It’s a convenient spot for both departing and arriving passengers, offering easy access to and from various points in New Orleans.

Transportation Options

By Air: Louis Armstrong New Orleans International Airport (MSY)

Louis Armstrong New Orleans International Airport (MSY) is the primary airport serving New Orleans.

It is approximately 15 miles from the cruise port, with an estimated driving time of 20-30 minutes. Here’s how to get from the airport to the cruise port:

Airport Shuttles: Several shuttle services operate between MSY and the cruise port. These shuttles are a convenient option if you prefer not to drive.
Taxis: Taxis are readily available at the airport. The fare to the cruise port is typically around $35-$45.
Ride-Sharing Services: Companies like Uber and Lyft operate at the airport. The ride to the cruise port is usually priced similarly to a taxi.

By Car: Driving Directions and Parking

If you choose to drive to the port, here are some key details:

Driving Directions: From MSY, take I-10 East towards New Orleans. Take the exit for US-90 West, and follow signs for the Port of New Orleans.
Parking Options: There are several parking facilities available at the cruise terminal, including:
- Port of New Orleans Parking Garage: Located directly at the terminal. The daily rate is approximately $20-$25.
- Nearby Private Lots: Additional parking options are available within walking distance of the terminal, often at competitive rates.

By Public Transportation

New Orleans offers a variety of public transportation options:

Buses: The RTA (Regional Transit Authority) operates bus routes that connect various parts of the city to the cruise port. Routes 5 and 11 are among those serving the area.
Streetcars: The historic streetcar lines provide a scenic way to travel around the city. While they don’t go directly to the port, they can get you close to nearby locations.

Ride-Sharing Services

Ride-sharing services like Uber and Lyft are widely available in New Orleans.

They offer a flexible and often cost-effective alternative to taxis and shuttles. Be sure to check the estimated fare in advance and account for potential surge pricing during peak travel times.

Tips for a Smooth Arrival

Plan Ahead: Make sure to book your airport transfer or parking in advance to avoid last-minute stress.
Allow Extra Time: Arrive at the port early to accommodate any unforeseen delays, such as traffic or long check-in lines.
Verify Details: Check the latest information on your cruise line’s website for any specific instructions regarding port arrival and check-in procedures.

By planning your transportation carefully, you can ensure a smooth and hassle-free start to your cruise adventure from New Orleans.

Pre-Cruise Activities in New Orleans

Exploring the French Quarter

The French Quarter is the oldest and most iconic neighborhood in New Orleans, known for its historic charm and vibrant atmosphere.

Whether you’re interested in architecture, dining, or simply soaking up the local culture, this cruise port offers a range of attractions:

Jackson Square: This historic plaza is the heart of the French Quarter, featuring beautiful landscaping, historic statues, and street performers. It’s a great spot to start your exploration and enjoy the lively atmosphere.
Bourbon Street: Famous for its nightlife and lively bars, Bourbon Street is a must-visit for those looking to experience New Orleans’ vibrant party scene. During the day, you can enjoy the unique shops and cafes that line the street.
French Market: A bustling open-air market where you can find everything from local crafts to delicious food. It’s an excellent place to pick up souvenirs and sample local treats like beignets and jambalaya.

Unique Shopping and Dining Experiences

Royal Street: Known for its antique shops, art galleries, and upscale boutiques, Royal Street offers a more refined shopping experience. It’s also a picturesque street to stroll and admire the historic architecture.
Local Cuisine: The French Quarter is home to some of the city’s best dining spots. Try classic New Orleans dishes at renowned restaurants such as Café du Monde (famous for its beignets), Commander’s Palace (for Creole cuisine), and Antoine’s (a historic establishment).

Cultural and Historical Sites

New Orleans is rich in cultural and historical landmarks that offer insight into the city’s diverse heritage:

National WWII Museum: One of the most visited museums in the country, it provides an in-depth look at the history and impact of World War II. The museum’s immersive exhibits and extensive collection make it a must-visit for history enthusiasts.
Garden District: Known for its stunning antebellum mansions and beautiful gardens, the Garden District offers a glimpse into the city’s opulent past. Take a guided walking tour to learn about the area’s history and architecture.
Mardi Gras World: Explore the colorful world of Mardi Gras at this museum, which showcases the elaborate floats and costumes used in the city’s famous Carnival celebrations. It’s a fun and educational experience that highlights the significance of Mardi Gras in New Orleans culture.

Music and Entertainment

New Orleans is the birthplace of jazz and offers a thriving music scene that’s worth exploring:

Live Jazz Venues: Experience live jazz music at legendary venues such as Preservation Hall and The Spotted Cat Music Club. These intimate settings provide a genuine taste of New Orleans’ musical heritage.
Festivals and Events: Depending on the time of your visit, you might catch one of New Orleans’ famous festivals. From the vibrant French Quarter Festival to the lively Essence Festival, there’s always something happening in the city.

Cuisine and Dining

New Orleans is celebrated for its unique and flavorful cuisine. Here are some must-try dishes and dining spots:

Iconic Dishes:
- Beignets: These powdered sugar-covered pastries are a New Orleans staple. Enjoy them at Café du Monde or other local bakeries.
- Gumbo: A rich, savory stew typically made with seafood, sausage, and okra. It’s a quintessential Creole dish that you can try at places like Gumbo Shop or Dooky Chase’s.
- Po’boys: These delicious sandwiches are filled with fried seafood, roast beef, or other fillings. Acme Oyster House is a popular spot to savor a po’boy.
Local Restaurants and Cafes:
- Café du Monde: Famous for its beignets and café au lait, it’s a historic café that’s a must-visit.
- Commander’s Palace: Known for its upscale Creole cuisine and elegant atmosphere.
- Coop’s Place: Offers a more casual dining experience with excellent local dishes like jambalaya and crawfish étouffée.

Exploring New Orleans before your cruise allows you to immerse yourself in the city’s rich culture, history, and culinary delights. Whether you’re wandering through historic neighborhoods or indulging in local cuisine, the city offers a memorable start to your cruising adventure.

Cruise Port Facilities

Terminal Information

The New Orleans Cruise Port’s main terminal, the Erato Street Cruise Terminal, is designed to offer a smooth and efficient experience for departing and arriving passengers. Here’s what you need to know:

Terminal Layout: The terminal is spacious and well-organized, with clear signage to guide you through the check-in process and boarding. It features separate areas for different cruise lines to streamline the boarding experience.
Check-In Procedures: Check-in begins a few hours before the scheduled departure time. Make sure to have your cruise documents, identification, and any necessary forms ready. The process typically involves verifying your booking, completing any required health forms, and receiving your boarding pass.
Security Protocols: Expect to go through security screening similar to airport procedures. This includes metal detectors and bag checks. Be prepared to remove items such as laptops and liquids from your carry-on for inspection.

Luggage Services

Handling luggage at the cruise port is straightforward with a few options available:

Luggage Drop-Off: Porters are available to assist with luggage drop-off at the curbside. They will ensure your bags are tagged and delivered to your cabin on the ship.
Self-Handling: If you prefer to handle your luggage yourself, you can carry it directly to the check-in area. Keep in mind that you will need to carry your bags through security and check-in.

Porters and Storage

Porters: Tipping porters is customary. A tip of $1-$2 per bag is standard.
Storage Options: For those arriving early or needing to store luggage before boarding, there are limited storage facilities available. It’s best to check with the cruise line or port authorities in advance for specific arrangements.

Passenger Amenities

The Erato Street Cruise Terminal offers several amenities to enhance your pre-cruise experience:

Waiting Areas: Comfortable seating areas are available throughout the terminal. These areas are equipped with charging stations for your devices.
Restrooms: Clean and accessible restrooms are located throughout the terminal.
Wi-Fi: Complimentary Wi-Fi is available in the terminal, allowing you to stay connected while you wait.

Accessibility Services

The terminal is equipped to accommodate passengers with special needs:

Accessible Facilities: Ramps and elevators are available to ensure easy access for wheelchair users. There are also accessible restrooms and designated seating areas.
Assistance Services: If you require additional assistance, such as a wheelchair or help with boarding, contact your cruise line in advance or inquire at the terminal upon arrival.

Shopping and Dining at the Port

While waiting for your cruise, you can enjoy some shopping and dining options right at the terminal:

Shops: The terminal features a range of shops where you can purchase last-minute essentials, souvenirs, and travel accessories. Look for items like travel-sized toiletries, magazines, and snacks.
Dining Options: A few eateries are available within the terminal, offering a variety of snacks, drinks, and light meals. If you prefer a full meal, consider dining in the city before heading to the port.

Last-Minute Shopping

If you forgot to pack something or need a quick gift, the terminal shops provide convenient options. From travel necessities to local souvenirs, you’ll find a selection of items to suit your needs.

Overall, the facilities at the New Orleans Cruise Port are designed to make your embarkation process as smooth and enjoyable as possible. With amenities to keep you comfortable and options for last-minute purchases, you’ll be well-prepared to start your cruise adventure.

Shore Excursions and Activities

Popular Shore Excursions from New Orleans

New Orleans is a vibrant city with plenty to offer both before and after your cruise.

If you have some time to explore before setting sail, or if you return early and want to make the most of your stay, consider these popular shore excursions and activities:

Historic Tours

Garden District Walking Tour: Discover the elegance of New Orleans’ Garden District with its stunning antebellum mansions and historic architecture. Guided tours provide fascinating insights into the history and stories behind these beautiful homes.
French Quarter Tour: Explore the iconic French Quarter, known for its rich history and vibrant culture. Tours often include stops at historic landmarks, hidden gems, and local eateries, offering a comprehensive experience of this historic neighborhood.

Cultural Experiences

Mardi Gras World: Get a behind-the-scenes look at the elaborate floats and costumes of Mardi Gras. This tour offers a unique glimpse into the city’s famous Carnival celebrations and the artistry involved in creating the iconic parade floats.
National WWII Museum: This award-winning museum offers an in-depth look at the events of World War II. With immersive exhibits and personal stories, it’s a must-visit for history enthusiasts.

Food and Drink

Culinary Tours: Taste your way through New Orleans with a culinary tour that highlights the city’s renowned food scene. From beignets and gumbo to po’boys and crawfish étouffée, these tours offer a delicious introduction to local cuisine.
Bourbon Street Pub Crawl: Experience the lively nightlife of Bourbon Street with a guided pub crawl. Sample cocktails, enjoy live music, and soak up the vibrant atmosphere of one of New Orleans’ most famous streets.

Booking Shore Excursions

Cruise Line Excursions

Most cruise lines offer shore excursions that can be booked in advance or once you board the ship. These excursions are convenient and often include transportation, guides, and admission fees. Here’s how to book:

Pre-Cruise Booking: Visit your cruise line’s website or contact their customer service to book excursions before your trip. This ensures availability and allows you to plan your itinerary in advance.
Onboard Booking: Once you’re on the ship, you can visit the shore excursion desk to book last-minute tours. Keep in mind that popular excursions may fill up quickly.

Independent Tours

For a more personalized experience, consider booking independent tours directly with local providers:

Local Tour Companies: Research reputable local tour operators who offer a range of excursions. Many provide customizable tours and can cater to specific interests, such as private guides or specialized activities.
Online Booking Platforms: Websites like Viator and GetYourGuide allow you to compare tours, read reviews, and book directly. This can be a convenient way to find unique and highly-rated experiences.

Returning to New Orleans Post-Cruise

If you have time to explore New Orleans after your cruise, there’s plenty to see and do:

Visit the City’s Top Attractions: Return to your favorite spots or explore new ones, such as the Audubon Zoo, City Park, or the New Orleans Botanical Garden.
Enjoy Local Events: Check out any local events or festivals happening during your stay. New Orleans is known for its lively celebrations, and you might catch a parade, concert, or cultural festival.
Relax and Unwind: Consider a relaxing day at a local spa or take a leisurely stroll along the Mississippi Riverfront.

Whether you’re looking to dive into the rich history, savor the local cuisine, or enjoy a vibrant nightlife, New Orleans offers a wide range of activities to enhance your cruise experience.

Make the most of your time before and after your cruise to fully appreciate everything this amazing city has to offer.

Dining and Refreshments

Onboard Dining Options

Cruise ships offer a diverse range of dining options to cater to different tastes and preferences. Here’s what you can typically expect:

Main Dining Rooms

Formal Dining: Most cruise lines feature a main dining room with formal dining options. Meals here are usually included in your cruise fare and offer a rotating menu of appetizers, entrees, and desserts. Dress codes vary by cruise line, so be sure to check in advance.
Open Seating: Some ships offer flexible dining times and open seating, allowing you to dine at any time during designated hours without a set reservation. This option is great for those who prefer more spontaneity in their dining schedule.

Specialty Restaurants

Upscale Dining: Many cruise ships feature specialty restaurants that provide a more refined dining experience. These often require an additional fee and may include gourmet cuisine, such as steakhouse fare, seafood, or international dishes. Reservations are usually recommended.
Themed Dining: Some ships offer themed dining experiences, such as Italian, French, or Asian cuisine, with decor and ambiance reflecting the theme. These can be a fun way to enjoy a unique dining experience.

Casual and Buffet Options

Buffet Restaurants: Buffets offer a casual dining experience with a wide selection of dishes, including salads, hot entrees, and desserts. They are typically open for breakfast, lunch, and dinner, allowing you to dine at your own pace.
Poolside Grills and Snack Bars: For a more laid-back dining experience, many ships have poolside grills or snack bars where you can enjoy burgers, hot dogs, pizza, and other casual fare. These are perfect for grabbing a quick bite while enjoying the sun.

Dining in New Orleans

If you have time to dine in New Orleans before or after your cruise, the city’s culinary scene is not to be missed. Here are some recommendations:

Iconic New Orleans Dishes

Beignets: These deep-fried pastries dusted with powdered sugar are a local favorite. Head to Café du Monde or other popular bakeries to indulge in these sweet treats.
Gumbo: A hearty stew made with a rich roux, seafood, sausage, and okra. Try this classic dish at local eateries like Gumbo Shop or Dooky Chase’s Restaurant.
Jambalaya: A flavorful rice dish with a mix of meats, seafood, and vegetables. It’s a staple of Creole cuisine and can be found at many local restaurants.

Notable Restaurants

Café du Monde: Famous for its beignets and café au lait. It’s a historic spot located in the French Quarter, perfect for a casual breakfast or afternoon snack.
Commander’s Palace: Known for its upscale Creole cuisine and elegant atmosphere. This restaurant is a great choice for a special dining experience.
Coop’s Place: Offers a more casual atmosphere with excellent local dishes, including jambalaya and crawfish étouffée.

Refreshments and Bars

Onboard Bars and Lounges

Main Bars: Cruise ships typically have main bars in common areas, including the atrium or theater. These bars serve a variety of cocktails, wines, and beers.
Specialty Bars: Many ships feature specialty bars with unique themes, such as wine bars, martini bars, or craft beer lounges. These often have a specialized drink menu and a more relaxed ambiance.
Pool Bars: Poolside bars offer refreshing beverages, including cocktails, mocktails, and smoothies. They’re perfect for cooling off and enjoying the view.

New Orleans Bars and Lounges

Bourbon Street: This iconic street is home to numerous bars and lounges, offering everything from live jazz to classic cocktails. Popular spots include The Carousel Bar at Hotel Monteleone and Pat O’Brien’s.
Frenchmen Street: Known for its live music venues and vibrant nightlife, Frenchmen Street is a great place to experience the local music scene and enjoy drinks in a lively setting.
Rooftop Bars: For a more relaxed experience with great views, consider visiting one of the city’s rooftop bars, such as the Roof Top Bar at the Pontchartrain Hotel.

Dietary Needs and Special Requests

Onboard Special Dietary Requests

Informing the Cruise Line: If you have specific dietary needs or restrictions, inform your cruise line at least a few weeks before departure. Most cruise lines can accommodate requests for vegetarian, vegan, gluten-free, or other special diets.
Dining Services: Onboard restaurants typically offer a range of options to cater to various dietary preferences. You can also speak with the maitre d’ upon arrival to discuss your needs and ensure they are met throughout your cruise.

Dining in New Orleans

Restaurant Reservations: When dining out in New Orleans, it’s a good idea to make reservations in advance, especially at popular restaurants. This ensures you have a table at your preferred time and avoids long wait times.

Whether you’re enjoying diverse dining options onboard or exploring the rich culinary scene of New Orleans, you’ll find plenty of delicious choices to enhance your cruise experience.

Local Transportation

Getting Around New Orleans

Exploring New Orleans is easy with various transportation options available to you. Here’s a guide to getting around the city:

Public Transportation

Streetcars: New Orleans’ historic streetcars are an iconic way to see the city. The St. Charles, Canal, and Riverfront lines connect many popular destinations, including the French Quarter, Garden District, and waterfront. A Jazzy Pass provides unlimited rides for a set period, making it a cost-effective option.
Buses: The New Orleans Regional Transit Authority (RTA) operates an extensive bus network that covers much of the city. Buses are a practical choice for reaching areas not served by streetcars.

Taxis and Rideshares

Taxis: Taxis are readily available throughout New Orleans. You can hail one on the street, call a taxi service, or find them at designated taxi stands, especially near major hotels and attractions.
Rideshare Services: Apps like Uber and Lyft operate in New Orleans and offer convenient and often cost-effective transportation. They provide the added benefit of tracking your ride and payment through your smartphone.

Car Rentals

Rental Agencies: If you prefer to drive, several car rental agencies are located near the cruise port and throughout the city. Renting a car gives you the flexibility to explore beyond the city limits and visit nearby attractions.
Parking: Be aware of parking regulations and fees. Many areas, particularly in the French Quarter, have limited parking and may require a fee. Check for parking options and availability in advance.

Bicycles and Scooters

Bike Rentals: New Orleans is bike-friendly, with several rental shops offering bikes for short-term or long-term use. Biking is a great way to explore neighborhoods and enjoy the city’s scenic views.
Electric Scooters: Companies like Lime and Bird offer electric scooter rentals. These can be a fun and efficient way to get around, particularly for short distances.

Transportation from the Cruise Port

Shuttle Services

Cruise Line Shuttles: Many cruise lines offer shuttle services between the cruise port and key locations in New Orleans, including the French Quarter and the airport. Check with your cruise line for availability and scheduling.
Hotel Shuttles: If you’re staying at a hotel before or after your cruise, inquire if they provide complimentary shuttle services to and from the cruise port.

Airport Transfers

Airport Shuttle Services: Various shuttle services operate between Louis Armstrong New Orleans International Airport (MSY) and the cruise port. These can be booked in advance or upon arrival at the airport.
Taxi and Rideshare: Taxis and rideshares are also available at the airport and offer a direct route to the cruise port.

Navigating the City

Maps and Apps

City Maps: Many visitor centers and hotels provide free maps of New Orleans. These are helpful for planning your routes and exploring neighborhoods.
Navigation Apps: Use navigation apps like Google Maps or Waze for real-time directions and traffic updates. These apps can help you find the quickest routes and avoid congestion.

Local Advice

Tourist Information Centers: Visit local tourist information centers for advice on navigating the city and recommendations on must-see attractions. They can also provide brochures, maps, and insider tips.

Safety and Tips

Stay Aware: As with any city, it’s important to stay aware of your surroundings and keep your belongings secure. New Orleans is generally safe, but exercising caution in crowded or unfamiliar areas is always wise.
Local Etiquette: Be respectful of local customs and regulations. When using public transportation or rideshares, follow the guidelines provided by the service for a smooth experience.

Whether you’re exploring the vibrant neighborhoods, visiting historic sites, or enjoying the local cuisine, getting around New Orleans is convenient with the range of transportation options available. Plan your travel in advance to make the most of your time in this dynamic city.

Shopping and Souvenirs

Shopping Near the Cruise Port

New Orleans is a shopper’s paradise, offering a variety of unique stores and boutiques that reflect the city’s rich culture and history. Here’s where you can find the best shopping experiences near the cruise port:

French Quarter

Royal Street: This historic street is known for its antique shops, art galleries, and high-end boutiques. Stroll down Royal Street to explore a range of unique finds, from vintage jewelry to local art.
Chartres Street: Along Chartres Street, you’ll find a mix of eclectic shops and souvenir stores. Look for local crafts, Creole spices, and unique gifts to take home.

Magazine Street

Boutiques and Vintage Stores: Magazine Street is lined with charming boutiques and vintage shops. Browse through stores like Hemline and The Green Project for stylish clothing, home decor, and one-of-a-kind items.
Local Markets: Visit the Magazine Street area for markets featuring local crafts, artisan goods, and gourmet treats. These markets offer a great opportunity to pick up unique souvenirs.

Canal Street

Shopping Malls: Canal Street features several shopping malls and department stores, including the Shops at Canal Place. Here, you can find high-end retailers, designer brands, and major chain stores.
Souvenir Shops: Canal Street also has a range of souvenir shops where you can purchase New Orleans-themed gifts, including Mardi Gras masks, jazz memorabilia, and local artwork.

Unique New Orleans Souvenirs

When visiting New Orleans, you’ll want to bring home a piece of the city’s charm. Here are some popular souvenirs to consider:

Local Cuisine

Cajun and Creole Spices: Pick up some locally-made spice blends to recreate the flavors of New Orleans at home. Look for brands like Slap Ya Mama or Tony Chachere’s.
Gourmet Treats: Bring home pralines, beignet mix, or other sweet treats from local confectioneries like Aunt Sally’s or Café du Monde.

Art and Crafts

Mardi Gras Masks: Traditional Mardi Gras masks are a colorful and festive reminder of New Orleans’ famous Carnival celebrations. Many local shops sell these handcrafted masks in a variety of designs.
Local Art: Art galleries and street vendors offer paintings, prints, and sculptures inspired by the vibrant culture of New Orleans. Look for pieces that capture the essence of the city’s lively music and historic architecture.

Music and Memorabilia

Jazz Records and CDs: New Orleans is the birthplace of jazz, so consider bringing home a classic jazz record or CD. Local music shops often have a great selection of jazz and blues music.
Vintage Posters: Collectible posters featuring iconic New Orleans events, such as Mardi Gras or jazz festivals, make for great souvenirs that capture the city’s spirit.

Handmade Goods

Pottery and Ceramics: Handmade pottery and ceramics from local artisans can make for unique and functional souvenirs. Look for pieces featuring New Orleans motifs and designs.
Jewelry: Find unique jewelry pieces crafted by local designers. Many shops offer handcrafted necklaces, bracelets, and earrings that showcase the city’s creative flair.

Shopping Tips

Timing and Crowds

Avoid Peak Times: To have a more relaxed shopping experience, try to visit shops during off-peak hours, such as weekday mornings or early afternoons. Weekends and holidays can be busier, especially in popular tourist areas.
Plan for Souvenir Shopping: If you’re shopping for souvenirs, consider making time for this activity on the last day of your cruise or before you embark. This ensures you have ample time to find the perfect items.

Payment and Currency

Credit Cards: Most shops in New Orleans accept major credit cards. However, it’s always a good idea to carry some cash for small purchases or places that might not accept cards.
Tax and Refunds: Be aware of local sales tax when making purchases. Some shops offer tax-free shopping for international visitors, so inquire about this if applicable.

Local Recommendations

Ask for Suggestions: Don’t hesitate to ask locals or shopkeepers for recommendations on where to find the best items or unique gifts. They can often point you to hidden gems and local favorites.

Exploring the shopping scene in New Orleans adds another layer to your cruise experience, allowing you to bring a piece of the city’s vibrant culture home with you. From historic streets to local markets, there’s something for every shopper to enjoy.